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Founder & Managing Consultant

Melissa is an experienced corporate leader in Human Resource Development and Organisational Learning & Development. Her notable achievements included successfully leading Leadership & Organisational Development strategic initiatives at MediaCorp Group which had 10 business subsidiaries. Subsequently, as the Vice President of OCBC Service Academy, she played a key role nurturing the service-excellence culture to win accolades for its Service Excellence.

She started her consulting career in 2008 as an Associate Consultant with Development Dimensions International (DDI) where she facilitated at least 100 workshops in leadership, performance management, teambuilding and service excellence. She has a proven track record of delivering impactful workshops to diverse APAC audiences, including senior leaders of global companies.

As a Senior Consultant affiliated with KOSH Consulting Group Asia, as well as Kienbaum Consulting, Melissa is a respected expert in leading and designing Assessment and Development Centres for government agencies, as well as global commercial organisations. Apart from evaluating leadership competencies, she also provides success coaching for corporate leaders and talents.

Since 2018, Melissa joined the Faculty of NUS Business School as an Adjunct Lecturer with the Management and Organisation Department. She is teaching both undergraduate as well as MBA modules.

Melissa is familiar with Hogans profiling and is certified in Pearson’s TalentLens Golden Personality Type and Sosie 2nd Generation Profiling. In addition, she is a certified administrator of iAssess online Talent Assessment Solution by KOSH Consulting Group Asia.

Melissa is an active community leader. Her appointments include:

  • Founder and President of Brain Tumour Society (Singapore)
  • Member of MOH ACE Consumer Panel
  • Member of SingHealth Patient Advocacy Network (SPAN)
  • Member of NUHS Patient and Family Partners
  • Co-Lead of Asia Pacific Brain Tumour Alliance (APBTA)
  • Affiliate of the International Brain Tumour Alliance

What participants say ?

“ Melissa's training is interesting, vigorous and inspiring. The examples she provided were useful and memorable to understand concepts and application.”
“ I thoroughly enjoyed Melissa's handling of the group - she was firm and effective, yet funny and entertaining. Even the role plays which I do not normally look forward to, were enjoyable. ”
“ As one of the owners of The Wine Company, I am relieved that I had Melissa to effectively streamline operations and yet able to 'up-the-service' of the entire crew. She has the inborn ability to gain trust of people. I like her training style, it is simple, it is engaging. ”
“ Melissa is an insightful person, a good listener and makes a wise counselor. She is empathetic, patient and tactful, able to grasp the issues at hand, be they about relationships or parenting, and present them back to one in such a way that one can understand, dispelling any confusion. She imparts life skills of managing good relationships in the process and makes one feel more confident about dealing with such issues. She is not only an insightful counselor, she is a skillful life-coach. ”
“ We engaged Melissa to customise a team building workshop for my team. Melissa did a thorough and highly professional workshop, meeting and seeking feedback from all participants prior to the workshop to have a better understanding of the underlying issues. The post workshop survey gave very high scores on meeting expectations, Melissa's effective facilitation of the workshop and recommendation to colleagues. Thanks, Melissa, for a job well done! ”
“ Melissa is uniquely gifted in the area of life coaching. She loves people and is passionate to help others discover their strengths. She is simply expert and patient in the coaching process. She has helped me align my vision, emotions and plans to pursue my passion and life goals.”

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